- A Chinese client bought CBL tools from a competitor and was not pleased with the data due to lack of formation character in VDL. For over a year, the competitor did not offer any solution to address customer concerns
- DSS did a demo job for the Client to investigate the issue using the HSR-20 tool. A field modification was proposed by DSS to enhance the formation VDL signature. The Client agreed to try the modified tools in a second well
- The data from the modified HSR-20 tools met the Client expectations
- The Client bought the HSR-20 tools on the spot after the successful runs and purchased several HSR-20 tools later for a different field
